Shipping policy

Linen Archive – Shipping Policy

Dispatch Time
We aim to dispatch all orders within 1 working day of purchase.
Orders placed after 12:00 midday may be processed on the next working day.
Working days are Monday to Friday, excluding public holidays.

Shipping Methods
We offer delivery via trusted courier partners to ensure safe and reliable service.
Available shipping options and associated costs will be displayed at checkout.

Delivery Timeframes
Delivery times vary depending on your location.
Estimated delivery dates will be provided once your order has been dispatched.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking details, allowing you to monitor your delivery.

Delivery Address
Please ensure your delivery address is entered correctly at checkout.
We cannot accept responsibility for delays or lost parcels resulting from incorrect or incomplete address details.

Failed Deliveries
If delivery is unsuccessful due to the recipient being unavailable or incorrect address information, the courier may:
• Attempt redelivery, or
• Return the parcel to us
Additional delivery charges may apply for redelivery.

Shipping Restrictions
We currently deliver within the United Kingdom only.
We do not offer international shipping at this time.
We are unable to deliver to P.O. Box addresses.

Contact Us
If you have any questions regarding shipping or an existing order, please contact our customer support team on info@delecuona.com